Coaching for Performance

A successful leader is one who can deal with both challenges and opportunities. While leveraging on the strengths and talents of their people to achieve organisational objectives, leaders and managers are also engaged in a constant process of performance coaching. This will help turn challenges into opportunities, stretch the potential of individuals, ensure the right job fit, and expand their capabilities and competencies.

For coaching to realise its full potential, it requires a well-defined formal process, a support structure and valid tools to ensure its feasibility, reliability, sustainability and broad-based successful impact. This virtual programme will provide leaders and managers with the tools and techniques and support them in cultivating the mindset and to become a successful coach.

LEARNING OBJECTIVES

Upon completion of this programme, participants will be able to:
  • Identify the attributes of a good coach
  • Differentiate between directive and non-directive coaching
  • Conduct performance dialogues that inspire and induce performance
  • Provide feedback to learners in a constructive and supportive manner
  • Build a performance-oriented culture in the organisation through effective coaching

TARGET AUDIENCE

Corporate leaders with performance management responsibilities.

METHODOLOGY

We use an innovative combination of active knowledge sharing, games, discussions, exercises, skills practices and personal reflection to help participants learn without the boredom of lecture style delivery. Group participation and sharing is emphasised in this highly interactive and participative environment. Participants will benefit from an informal, enjoyable learning environment that will encourage active participation and openness. Practical tips and toolkits will also be provided to help the participants apply what they have learnt into their work environment.

PROGRAMME DURATION & CLASS SIZE

1 day (7 hours), up to 20 participants

PROGRAMME CONTENTS

  • Introduction
    • What is coaching?
    • How coaching differs from mentoring and training
    • Directive vs. non-directive coaching
    • Attributes of a coach
    • Coaching goals
  • Core Coaching Skills
    • Practicing active listening and creating alignment
    • Asking powerful questions that increase performance and deepen learning
    • Crafting questions to move action and result forward
    • Giving feedback
  • Core Concepts
    • G.R.O.W. model (Setting Goals, understanding the Realities, developing Options, Wrapping it all up)
  • Integrating Coaching Process and Skills
    • Finding coachable moments in workplace scenarios
    • Coaching process in action
    • Developing coaching plan